# Passenger transport management software

> Plan regular routes and one-off trips for passengers, send each driver their runs, keep passengers informed and invoice every customer monthly.

URL: https://odobase.com/industries/passenger-transport
Last updated: 2026-10-23

## What is passenger transport software?

Passenger transport software plans and runs the trips of a company that carries people for its customers: regular routes for businesses and organisations, one-off transfers and group trips. Odobase puts standing routes on a weekly roster and one-off bookings on the same calendar, sends each driver their runs in an app, tracks every trip live, keeps passengers informed and invoices each customer.

## What Odobase does for passenger transport

- **Regular routes on a roster:** Set up a route once, with its weekdays, time, driver and vehicle; Odobase creates each day's run ahead of time.
- **One-off trips on the same calendar:** Transfers and group trips sit beside the regular routes, and no driver or vehicle can be booked twice.
- **Every driver's runs on their phone:** Drivers see their trips in the Odobase Driver app on Android or iPhone, and the phone records each route.
- **Passengers kept informed:** Trip messages by email or WhatsApp and a live trip page with no app to install.
- **One invoice per customer:** Completed trips become invoice lines, billed to each company, school or organisation once a month.

## What does a passenger transport company need from its software?

A passenger transport company sells reliability: the right vehicle, at the right place, at the right time, every time. Most of the work repeats, such as a factory shift run or a daily shuttle, and the rest comes in as one-off bookings that must fit around it. The software has to hold both on one calendar, refuse a driver or vehicle booked twice, tell each driver where to be, and turn what was driven into an invoice for the customer who ordered it.

## How do you plan regular routes?

Create each route once as a [recurring trip](https://odobase.com/features/recurring-trips-roster): where it starts and ends, the weekdays it runs, the start time, the usual driver and vehicle, and the contract's start and end dates. Odobase creates each day's run as a real trip ahead of time, so the driver sees it in the [driver app](https://odobase.com/features/driver-app) and nobody else can book that vehicle for the same time. The weekly roster shows every route against every day: change the driver for one day or for the rest of the contract, skip public holidays and pause a route while a customer is closed. Our guide to [running a transport roster without spreadsheets](https://odobase.com/blog/employee-pick-and-drop-roster) walks through the method. If you plan in Excel today, start from our free [passenger transport planning spreadsheet](https://odobase.com/templates/en/passenger-transport-planning.xlsx): routes with their weekdays, a check for drivers and vehicles booked twice, a week planner and one-day driver changes.

## How do one-off trips fit around the routes?

Transfers, group outings and event trips are booked as ordinary [trips](https://odobase.com/features/trip-management), by your office or by the customer through an online [booking form](https://odobase.com/features/booking-form). When you assign a driver and a vehicle, Odobase offers only those who are free at that time, including drivers already on a regular route. A long job can be paused while the group is away and resumed for the return, so the vehicle is free in between.

## How do you keep passengers and customers informed?

Passengers can receive trip messages by email or WhatsApp, and each trip has a [live trip page](https://odobase.com/features/trip-tracking-link) that shows the driver's first name, the vehicle's plate and the car moving on the map, with no app or login. Your office follows every running trip on the [live map](https://odobase.com/features/live-trip-tracking). Company customers can book and follow their own trips in a [customer portal](https://odobase.com/features/customer-portal), with cost centres on every booking.

## How do you invoice each customer?

Each run is a completed trip once it has been driven, with its odometer readings and recorded route. At month end, select the customer and issue one [invoice](https://odobase.com/features/invoicing-accounting) for their completed trips, with your logo on the PDF. Receivables, VAT invoices and a profit and loss statement by month and branch come with it. See also how Odobase fits [employee transport](https://odobase.com/industries/corporate-employee-transport), [school transport](https://odobase.com/industries/school-transport) and [bus and coach hire](https://odobase.com/industries/bus-coach-hire).

## The features you will use most

- [Trip management](https://odobase.com/features/trip-management): Schedule trips, assign drivers and vehicles without double-booking, pause and resume round trips, and invoice completed work from one dashboard.
- [Recurring trips and roster](https://odobase.com/features/recurring-trips-roster): Set up a repeating duty once, such as a weekday staff shuttle, and manage every day of it from a weekly roster where drivers are swapped in a click.
- [Driver app](https://odobase.com/features/driver-app): Odobase Driver lets drivers sign in with a PIN, run assigned trips, record odometer readings, log expenses with receipts and get trip alerts.
- [Invoicing and accounting](https://odobase.com/features/invoicing-accounting): Turn completed trips and hires into branded invoices, track what customers owe, and read profit and loss by month and by branch in Odobase.
- [Live trip tracking](https://odobase.com/features/live-trip-tracking): GPS route monitoring from the driver's phone, with no tracker to fit. See running trips on a map, their speed and stops, and the route each one took.
- [Trip tracking link](https://odobase.com/features/trip-tracking-link): Send each passenger a link to a live trip page: status, route, the car on the map, the driver and the plate, with cancel, change and rating. No app, no login.

## Frequently asked questions

### Which passenger transport companies use Odobase?

Companies that carry people on planned trips for their customers, such as staff shuttles, regular routes for factories, hotels or associations, school runs, airport transfers and group trips by minibus or coach. Each trip is booked in advance for a customer and invoiced to them.

### Can I plan regular routes and one-off trips together?

Yes. Regular routes go on the weekly [roster](https://odobase.com/features/recurring-trips-roster) and one-off bookings are ordinary trips, and both share one availability check, so a driver or vehicle on a route cannot be given an overlapping trip.

### Does Odobase sell tickets or plan routes automatically?

No. Odobase is built for transport booked by a customer, not for public lines. It has no ticketing, seat booking or automatic route optimisation. Your team plans each route, and Odobase makes sure it runs with the right driver and vehicle and is invoiced.

### How are passengers told about their trip?

Odobase can send trip messages by email or WhatsApp when a trip is confirmed, when the driver is on the way and when they arrive, with a link to a [live trip page](https://odobase.com/features/trip-tracking-link) that needs no app or login.

### Is there a free plan?

Yes. The [Starter plan](https://odobase.com/free-car-rental-software) is free for up to 2 vehicles, 1 driver and 1 team member, with no card needed, and recurring routes are included.
